If you wish to update your mobile phone number, please complete your support request and a member of our support team will get in touch Home Help Center Submit a request BTC Markets. Please use our Contact Form to contact our agents and to make a complaint. If you are outside of the Bahamas and wish to get into contact with BTC, please call View our Complaints Management Process here. BTC Markets, Melbourne, Victoria, Australia. 12K likes. BTC Markets is Australia's largest cryptocurrency and digital asset exchange. Founded in , it is Followers: 14K.
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Time limits apply to complain to AFCA. Please refer to the AFCA website set out below for details. Skip to content Merry Christmas! ETH withdrawal fees are now reduced to 0. Also, there will be limited staff coverage over the public holidays. Thank you for your continued support.
General Have some suggestions? How to make a complaint? How long does it take? What happens during the process? If you're not satisfied with the outcome.
General BTC Markets is committed to being responsive to the needs and concerns of our customers and potential customers. Have some suggestions? Step 2 - If you are not satisfied with the response from customer support, please contact senior management at complaints btcmarkets. Once the deposit has cleared, you will receive an email. Select your order type.
What is a Market Order? A market order will buy or sell immediately at the best available price. The best available rate is shown in the order book if you want to check it before ordering. To create a market order just select the "market order" option on the trading page. What is a Limit Order? When you place a limit order, you decide what price you wish to buy or sell your funds.
Your order will then be added to the order book and will be waiting for someone to submit a matching order. Once you have selected the order type, fill out the volume and price fields on the left. There are also helpful links to automatically populate 'spend all' volume or 'best sell price'. Review the total cost with fees shown in the 'spend total' section and press the 'BUY BTC' button to submit your request.
Our fee structure can be viewed here. Stop-limit orders are a more advanced order type. Please read the documentation and watch the video here before using this option. Please note that in some cases, an order submission may not automatically result in a purchase.